Frequently Asked Questions
How can I choose the most suitable machines?
Provide us with your technical requirements or workpiece information, or simply send a drawing. We will recommend the most suitable machine model for you.
What are your main products?
We specialize in various metal-working machines, including CNC Lathe Machines, CNC Milling Machines, Vertical Machining Centers, and Laser Machines.
How can I get a quotation and place an order?
Send us an inquiry or contact us with your technical requirements or workpiece information via online service/WhatsApp. We will provide a catalogue, quotation, and other details promptly. For standard models, the lead time is around 30-60 days after payment is received.
What are your trade terms and payment terms?
We accept FOB, CFR, and CIF trade terms. Payment terms are T/T with 30% initial payment when ordering and 70% balance before shipment, or Irrevocable LC at sight.
What is the MOQ and where is your factory located?
The minimum order quantity is 1 set. Our production bases are in Canton, Jiangsu, and Shandong.
What services do you offer?
We offer a 24-month warranty and full-life span spare parts support, free technical support online, on-site commissioning, testing and training services, machine repair services, and prompt replies to all inquiries within 24 hours.
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